Shipping policy
Shipping Policy
Shipping Policy for Urban Luxe Cart
At [Your Brand Name], we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully before placing an order.
Order Processing Time
- All orders are processed within 1 business days.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may take slightly longer.
Estimated Delivery Time
UAE
- Standard Shipping: 1–3 business days
International Shipping
- Standard International Shipping: 7–20 business days
- Delivery times may vary depending on customs clearance and local courier services.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your package in real time.
Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact our support team. While we work with trusted shipping partners, delays caused by customs, weather, or courier issues are beyond our direct control.
If your package is confirmed lost, we will assist you with a replacement or refund according to our policy.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
- Email: sajid_umer@yahoo.com
- WhatsApp: +923024311567
- Business Hours: Monday – Saturday | 10 AM – 8 PM
Thank you for shopping with
